Keynote & Workshop Topics:
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Hospitality Industry
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Planning for the Planners: The Future of Meeting Planning in the Financial Industry

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Samuel Johnson once said that the prospect of hanging in the morning focuses the mind wonderfully, and the financial industry is certainly finding its focus. It has received a kicking the likes of which it has not had this generation, and arguably not since the Great Depression. This makes has made it difficult to create meetings that are attractive and relevant to industry players – but what’s to come? Richard Worzel is a Chartered Financial Analyst, strategic planner, and one of today’s leading futurists. In this presentation specifically tailored to meeting planners who work with and serve the financial community, he describes:

• The prospects for the financial markets and the global economy: when will the pain abate?

• The aftermath: who's likely to remain standing? And how will the major players’ (especially banks and insurance companies) positions change?

• The forces that will drive change in the financial community’s future, including the prospects for new financial instruments and client needs, shifting demographics, rising global competition and opportunity, increased longevity, postponed retirements, and the rapid changes in jobs and work in tomorrow’s world; and

• The changes coming to meeting planners: the inroads and innovations coming from technology, the intensity and intent of younger meeting planners, the changing attitudes of suppliers; and how societal shifts are forcing changes in content and presentation styles.

The times ahead are going to be harder for all purveyors of financial advice and instruments, yet that merely underlines the need for superior preparation. Richard’s presentation provides a roadmap of what’s ahead for the industry and those meeting planners who work with it, and identifies the pivotal issues and approaches the offer the most promise.
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Beating Expectations in Hard Times: The Future of the Meeting Planning Industry

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Hard economic times, changing expectations, and new technologies are all creating new obstacles for meeting planners, and many traditional solutions no longer work. Richard Worzel is a Chartered Financial Analyst with a background in finance and economics, as well as a strategic planner and one of today's leading futurists. In this presentation specifically crafted for meeting planners, he creates a roadmap that will:

• Outline what’s ahead for the economy, and how long the pain will last;

• Describe the challenges ahead for the financial and insurance industries, and how companies are likely to respond;

• Highlight the changes coming from technology, and the likely effects on meetings;

• Survey the demographic changes ahead in the workforce, how they will be affected by the economy, and how shifting attitudes will affect meetings, preparation, and how meeting professionals will need to respond.

You will emerge with a clear understanding of the challenges and opportunities ahead, as well as tools to help you prepare for the uncertainties ahead.
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Face-to-Face with the Future: The Exposition Market to 2015

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Our society is at a turning point because of the many different drivers of change that are affecting us. There is a changing of the guard, as the boomers start drifting off towards retirement, while their children move into the workforce, which is producing shifts in attitudes and behaviors in the workplace. Technology is changing what can be done, where, when, and by whom - and younger workers are more likely to embrace the new instead of clinging to the established. Meanwhile, we are becoming more ethnically diverse - although not equally, with the big cities becoming mosaics while the rural areas remain monocultures. In addition, the rise of what have been called 'decadent puritans', who want to impose social consciences on others, but refuse to discipline their own actions, is producing acrimony and conflict between groups, while leaving organizations vulnerable to being pilloried for unethical behaviour. And when you add the potential economic, medical, political, and social effects of a possible flu pandemic, you get a volatile mix that seems to make it impossible for exposition managers to plan for the future.

Futurist and strategic planner Richard Worzel has documented, written, and spoken about these developments for more than 16 years. In this challenging, but upbeat presentation, he paints a coherent picture of the next 10 years for conferences and expositions, and offers an introduction to planning tools that will allow exposition managers to plan and prepare for uncertainty. 'The question is not whether we'll be caught by surprise by the future,' he says, 'because we certainly will. The question is who recovers from surprises fastest, and responds best to unexpected challenges as they occur.' You won't want to miss this intriguing, yet hands-on-practical presentation about your tomorrow.
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Checking Into Tomorrow

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The biggest generation in history is about to change their patterns of behavior - are you prepared to serve those changing needs? Technology is changing what you, and your guests, can do, when, and where - have you set the stage for it? Globalization is changing which tourists visit us, how long they stay, and what they want while they're here - what do you know about them? And what about the lucrative business market? If teleconferencing and telecommuting take hold, how will that affect business clients? Futurist and strategic planner Richard Worzel looks at these developments and places them in the context of hotels, restaurants, airlines, and the industries that support and serve them. Being prepared for these changes will make your life easier, while being unaware is a recipe for disaster in a rapidly changing hospitality industry.
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